This Privacy Policy describes how AquaBlue Pools & Spas ("the Company", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make use of our online platform and services ("our site"). We are committed to protecting your privacy and handling your data openly and transparently, in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
The data controller responsible for your personal information is:
AquaBlue Pools & Spas
45 Al Khail Road, Floor 12
Dubai, Dubai, 11345
UAE
We may collect and process the following types of information about you:
Personal Information: Information you voluntarily provide to us when you use our site or services, such as your name, address, email address, phone number, and any other information you submit through forms, inquiries, or registrations.
Usage Data: Information about how you access and use our site. This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Technical Data: Information collected through automated means, such as cookies and similar tracking technologies, which helps us understand your preferences and improve your user experience.
We collect information in several ways:
Direct Interactions: You provide us with information when you fill in forms on our site, correspond with us, or use specific services offered through our platform.
Automated Technologies or Interactions: As you interact with our site, we may automatically collect Usage Data and Technical Data. This data is collected using cookies, server logs, and other similar technologies.
Third Parties: We may receive personal data about you from various third parties and public sources, for example, analytics providers.
We use the collected information for various purposes:
To provide and maintain our service, including monitoring the usage of our service.
To manage your requests and provide customer support.
To notify you about changes to our service.
To allow you to participate in interactive features of our service when you choose to do so.
To gather analysis or valuable information so that we can improve our service.
To detect, prevent, and address technical issues.
To manage your account or profile on our platform.
To send you marketing and promotional communications (where you have consented to receive them or where we have a legitimate interest and are permitted to do so by law).
Our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect it. We may process your Personal Information because:
We need to perform a contract with you.
You have given us consent to do so.
The processing is in our legitimate interests and it is not overridden by your rights.
We need to comply with the law.
We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.
Your information, including Personal Information, may be processed at our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
We may disclose your Personal Information in the following circumstances:
With Service Providers: We may share your personal information with service providers to monitor and analyze the use of our service, for payment processing, or for other services necessary to operate our business.
For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Legal Obligations: We may disclose your Personal Information in the good faith belief that such action is necessary to:
Comply with a legal obligation.
Protect and defend the rights or property of the Company.
Prevent or investigate possible wrongdoing in connection with the service.
Protect the personal safety of users of the service or the public.
Protect against legal liability.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Under GDPR, you have certain data protection rights. You have the right to:
Request access to your personal information. This enables you to receive a copy of the personal information we hold about you.
Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it.
Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal information for direct marketing purposes.
Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of personal information about you, for example if you want us to establish its accuracy or the reason for processing it.
Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format.
Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
To exercise any of these rights, please contact us using the information provided below.
You also have the right to complain to a data protection authority about our collection and use of your Personal Information. For more information, please contact your local data protection authority.
Our site uses cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service.
Our service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.
Our service is not intended for use by individuals under the age of 18 ("Children").
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from Children without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will inform you of any changes via a prominent notice on our site prior to the change becoming effective.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
AquaBlue Pools & Spas
45 Al Khail Road, Floor 12
Dubai, Dubai, 11345
UAE